Privacy Policy

Verliks is a technology marketplace platform that connects independent cleaning professionals with customers seeking cleaning-related services.

Verliks does not directly provide cleaning services, does not employ service professionals, does not supervise services performed, does not guarantee service quality, and does not assume responsibility for services performed by independent professionals.

All professionals operate independently and are solely responsible for their conduct, services, taxes, licenses, insurance, legal compliance, and interactions with customers. Any service relationship is established directly between customer and independent professional.

We may collect the following categories of information:

We may use the information we collect to:

Verliks may use artificial intelligence, automated systems, chatbots, automated scheduling, automated lead routing, and automated communications as part of its platform operations.

Automated responses may contain inaccuracies or operational limitations. Users remain responsible for independently reviewing and confirming important information received through automated systems.

Verliks does not guarantee that automated systems will always provide accurate, uninterrupted, or error-free results. Any decisions made based on AI-generated outputs are the sole responsibility of the user.

By submitting your contact information and creating an account, you expressly consent to receive SMS messages, phone calls, automated calls, AI-assisted communications, appointment reminders, operational notifications, and marketing communications from Verliks and its authorized partners.

Message frequency may vary based on your activity and preferences on the platform. Standard carrier message and data rates may apply.

You may reply STOP at any time to opt out of marketing SMS communications. Opting out of transactional or service-related communications may affect the functionality of your account.

All professionals using Verliks operate as independent contractors. Verliks is not responsible for service execution, damages, losses, theft, injuries, disputes, misconduct, negligence, accidents, property damage, unsatisfactory work, or contractual disagreements between users and professionals.

Verliks does not guarantee the licensing, insurance, legal status, certifications, background check results, service quality, or legal compliance of any professional using the platform.

Users acknowledge that Verliks acts solely as a technology intermediary platform and that all decisions regarding the engagement of any professional are made at the user's own risk and discretion.

Nothing within the platform or these policies creates an employment, partnership, agency, franchise, or joint venture relationship between Verliks and any professional or user.

Professionals retain full control over their schedules, pricing, acceptance of work, tools, transportation, and all aspects of their business operations. Verliks does not direct or control the manner or means by which professionals perform their services.

This classification is fundamental to the nature of the platform and applies regardless of the degree of reliance a professional may place on the platform for their income.

Payments on the platform may be processed through third-party providers including Stripe, payment gateways, banking partners, and financial service providers. By using the platform, you agree to the applicable terms and conditions of these payment processors.

Verliks is not responsible for banking failures, payment processor downtime, chargebacks, declined transactions, processing delays, or financial institution errors. Any issues with payment processing should be directed to the relevant payment processor.

Verliks does not store full payment card numbers. All sensitive payment data is handled directly by our payment processor in accordance with PCI-DSS standards.

We use cookies and similar tracking technologies for authentication, analytics, security, advertising, platform optimization, personalization, and operational functionality.

Types of cookies we use include: essential cookies (required for the platform to function), preference cookies (to remember your settings), analytics cookies (to understand usage patterns), and advertising cookies (to deliver relevant content).

Users may disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality of the platform. We do not currently respond to Do Not Track browser signals, as no industry standard has been established.

Verliks does not guarantee uninterrupted availability of the platform. The platform may experience maintenance windows, downtime, delays, technical failures, cyberattacks, integration failures, or operational interruptions.

Features may be changed, modified, suspended, or discontinued at any time without prior notice. Verliks shall not be liable for any losses or inconveniences caused by platform unavailability.

Verliks will make commercially reasonable efforts to restore service during any outage and to provide advance notice of scheduled maintenance where practicable.

Certain features of the platform may be in beta, testing, experimental, or MVP (Minimum Viable Product) stages of development. These features are provided on an "as-is" basis without warranties of any kind.

Users acknowledge that bugs may exist, systems may evolve, automations may fail, and functionality may change without prior notice during beta or MVP phases.

By using beta features, you agree to report any issues or errors to our support team and understand that such features may be modified or discontinued at any time.

Users agree to defend, indemnify, and hold harmless Verliks, its owners, operators, affiliates, employees, contractors, and partners from and against any claims, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from:

Covered circumstances include: misuse of the platform, violation of applicable laws, disputes between users and professionals, damages caused by professionals, user-generated content posted to the platform, or violations of these policies.

Verliks reserves the right to assume exclusive control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Verliks's defense of such matter.

Any dispute related to Verliks, its platform, services, or these policies shall be resolved through binding individual arbitration administered under the rules of the American Arbitration Association (AAA).

Disputes shall be governed under the laws of the State of Connecticut, United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

We may retain your information for as long as your account remains active, and for additional periods as necessary for operational purposes, fraud prevention, dispute resolution, legal compliance, tax obligations, and enforcement of agreements.

Specific retention periods: active account data is retained for the duration of the account; booking and transaction records are retained for up to 7 years for tax and legal compliance; support communications are retained for 3 years; background check records are retained per applicable law.

You may request deletion of your account and associated personal data at any time by contacting [email protected]. Note that some data may be retained after deletion where required by law or for legitimate business purposes.

We implement commercially reasonable security measures to protect your information, including: encryption of data in transit via TLS/HTTPS, authentication controls and access restrictions, continuous monitoring and logging systems, and fraud prevention systems.

Passwords are hashed using industry-standard algorithms with per-user salts; plaintext passwords are never stored. Payment card data is processed by our payment processor and does not pass through or get stored on our servers.

However, no platform can guarantee absolute security. If you believe your account has been compromised, please notify us immediately at [email protected]. We will investigate and take appropriate action promptly.

Verliks reserves the right to suspend accounts, terminate access, remove content, reject users, or restrict platform activity at any time, with or without prior notice, for any reason including violation of these policies, fraudulent activity, or harm to other users.

Upon termination, your right to use the platform ceases immediately. Verliks may delete your account data in accordance with our data retention practices. Pending payments may be withheld pending investigation of the reason for termination.

You may also terminate your account at any time by contacting [email protected]. Termination does not relieve you of obligations incurred prior to termination.

The platform is not intended for individuals under 18 years of age. We do not knowingly collect, solicit, or process personal information from anyone under the age of 18.

If we learn that we have inadvertently collected personal information from a minor under 18, we will take prompt steps to delete that information from our systems.

If you believe a child has provided us with personal information, please contact us immediately at [email protected] so we can take appropriate action.

Verliks may update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. The "Last updated" date at the top of this document will be revised accordingly.

For material changes that significantly affect your rights or how we handle your data, we will provide notice through the platform, by email to your registered address, or by other reasonable means where practicable.

Continued use of the platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you must discontinue use of the platform.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us:

For data deletion requests, access requests, or any other rights you wish to exercise, please email us with the subject line "Privacy Request" and we will respond within 30 days.